Thank you for shopping at krmediastudio.com.
We sell digital products only. All products are delivered electronically via email after your purchase has been successfully processed. No physical items are shipped.
Digital Product Policy
Because our products are digital and become accessible immediately after delivery, all sales are considered final.
Once a digital product has been delivered to the email address provided during checkout, we generally do not offer refunds, returns, or exchanges.
Exceptions
A refund or replacement may be considered only under the following circumstances:
- You were charged more than once for the same order.
- You did not receive your digital product due to a verified delivery issue that cannot be resolved.
- The product file is corrupted or cannot be accessed, and we are unable to provide a working replacement.
- A refund is required by applicable law.
If you experience any of the above issues, please contact us within 7 days of your purchase.
Incorrect Email Address
Customers are responsible for providing a valid and accurate email address at checkout.
We are not responsible for delays or failed delivery resulting from an incorrect or incomplete email address provided by the customer. However, we will make reasonable efforts to assist in re-delivering your order once the correct email address is confirmed.
Contact Us
If you have any questions regarding this Refund Policy or need assistance with your order, please contact us:
[email protected]
[email protected]
